Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Maren Bloom collects, uses, stores, and protects the personal information you provide when visiting our website or placing an order.

We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Maren Bloom is a UK-based beauty and bodycare brand operating via its online store.
Contact: support@marenbloom.com

2. What Information We Collect

When you place an order or contact us, we may collect:

• Your name and email address
• Billing and delivery address
• Payment information (processed securely via Shopify Payments — we do not store card details)
• Order history and preferences
• Communication preferences (marketing opt-ins)
• Browsing data via cookies (see Section 6)

3. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders
• Send order confirmations and delivery updates
• Respond to your enquiries and support requests
• Send marketing emails (only where you have given your consent)
• Improve our website and customer experience
• Comply with legal obligations

4. Legal Basis for Processing

• Contract performance — to process and fulfil your orders
• Legitimate interests — to improve our services
• Consent — for marketing emails (withdrawable at any time)
• Legal obligation — where required by law

5. Sharing Your Information

We do not sell your personal data. We may share data with trusted third parties including Shopify (e-commerce platform), Royal Mail or equivalent delivery partners, and marketing platforms where consent has been given. All third parties are required to keep your data secure.

6. Cookies

We use cookies to improve your browsing experience, remember your preferences, and analyse website traffic. You can manage your cookie settings through your browser. Disabling cookies may affect website functionality.

7. Your Rights

Under UK GDPR, you have the right to: access, correct, or erase your personal data; restrict or object to processing; data portability; and withdraw consent for marketing at any time. To exercise these rights, contact us at support@marenbloom.com.

8. Data Retention

We retain order data for up to 7 years in line with UK financial record-keeping requirements. Marketing data is retained until you unsubscribe.

9. Complaints

If you are unsatisfied with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.